Terms & Conditions

Welcome to www.ayucarex.com (the “Website”). By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, please refrain from using our website.

1. Use of the Website

You agree to use this website only for lawful purposes. You must not misuse the website by knowingly introducing viruses, attempting unauthorized access, or engaging in any activity that disrupts or damages the platform.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Products & Services

AyuCareX offers Ayurvedic wellness products designed to support general health. These are not intended to diagnose, treat, cure, or prevent any disease.

  • Product descriptions and benefits are provided for informational purposes only.
  • Results may vary depending on body constitution, lifestyle, and health condition.
  • Consult a qualified physician before starting any supplement.

4. Orders & Payments

  • All prices listed are inclusive of applicable taxes.
  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or suspicion of fraudulent activity.

5. Shipping & Delivery

  • We deliver across India via reliable courier partners.
  • Delivery timelines are estimates and may vary by location.
  • Shipping details and tracking information will be provided after dispatch.

6. Returns & Cancellations

  • Due to the health-based nature of our products, we do not accept returns once an order is shipped.
  • Cancellations are only accepted before the product is dispatched.
  • Please contact our customer care team for support.

7. Consultations

Through the “Ask Dr. Dhawale” feature, users can request consultations. While the advice provided is based on Ayurvedic principles and clinical experience, it does not replace formal medical treatment.

All consultations are private, but submission of accurate and honest information is the responsibility of the user.

8. Intellectual Property

All content on this website — including text, graphics, product names, and images — is the property of AyuCareX and protected by intellectual property laws. You may not copy, distribute, or reproduce content without written permission.

9. Limitation of Liability

AyuCareX is not liable for:

  • Any indirect or consequential loss or damage
  • Inaccuracies or omissions on the website
  • Delays or failures caused by events beyond our reasonable control

10. Modifications to Terms

We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page with the revised effective date.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Us

For questions or concerns regarding these Terms & Conditions, you may contact us at:

AyuCareX
702, Ratan Central, 7th Floor, Above D&J Showroom,
Opp. Premier Theater, Dr. B.A. Road, Parel East, Mumbai – 400012

📞 +91 993 0901 200
📞 +91 9969 025 577
📧 care@ayucarex.com

Effective Date: May 16, 2025